Front Of House Receptionist

What you'll be doing:

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Front of House Receptionist  to work at Fieldfisher.

Location: EC4R 3TT

Salary: £37,000 per annum

Shift Pattern: 45 hours per week, Monday-Friday, 7:00-19:00

Key Responsibilities: 

• Ensure the hospitality experience for staff, clients and visitors to the client site is of the highest standard from arrival at landlord reception to the client floor.
• Ensure the client/visitor experience is best in class, from arrival at reception to the client floor. 
• Ensure all guest facing demises and meeting rooms are maintained to a high standard and maintenance issues remedied.
• Operational knowledge of all reception services and standard operating procedures 
• Liaise with PAs and Coordinators with the support of all meeting room bookings.
• Identify and highlight any meeting room conflicts and manage the operational process for booking the meeting rooms.
• Liaise with hospitality team regarding meeting room bookings when appropriate
• Check that room allocation and set ups are conducted competently, with particular regard to special meeting requests, VIP visitors

Key Requirements 

• Have an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, switchboard, and other internal/external communications methods.
• Empathy, excellent customer service and practical skills
• Skilled in guest/client service and confident in striving for excellence

Good understanding of Word, Excel, and Outlook

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Job Reference: com/1604/48873001/52733790/SU #Vacherin

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!