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Cafe Supervisor

Job Reference compass/TP/2665334/187314

Number of Positions:
2
Contract Type:
Full Time
Salary:
£27559.09 per annum
Working Hours:
40
Location:
York
Closing Date:
25/05/2025
Job Category:
Customer service / Frontline
Business Sector:
Restaurant Associates
Sub Sector:
RA Venues

What you'll be doing:

We're looking for an enthusiastic Café Supervisor to join our dedicated catering team at Nation Railway Museum. As a Café Supervisor, you will contribute to a passionate and friendly team working in a fast-paced environment, delivering exceptional customer service.

The successful Café Supervisor will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.


Your key responsibilities will include:

  • Supervising a team, creating a positive environment where the team feel welcomed and supported
  • Delegating where necessary and ensuring the team are proactive at all times
  • Being a responsible key holder
  • Basic food preparation, counter set up and serving of food and beverages
  • Ensuring the highest level of customer care is delivered to clients and customers
  • Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations 
  • Ensuring correct storage of food items and equipment after service
  • Complying with Food Hygiene and Health & Safety standards 

Our ideal Café Supervisor will be:

  • Experienced in supervising frontline teams within a similar environment
  • A good communicator, able to confidently liaise with customers and colleagues
  • Self-motivated and able to work unsupervised.
  • Committed to high levels of customer care.
  • An enthusiastic individual with a passion for working in a catering environment.
  • Ability to work under pressure whilst maintaining a positive attitude

About us:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes