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Conference And Banqueting Manager
Job Reference com/1107/41902001/52749811/SU
What you'll be doing:
Overview
We are now seeking an enthusiastic and experienced Conference and Banqueting Manager to lead the delivery of first-class hospitality at Aviva Stadium. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing high-profile events, and is committed to providing an outstanding guest experience. Your ability to lead from the front, uphold Levy standards, and enhance client satisfaction will be critical to the success of this role. As Conference and Banqueting Manager, you will take ownership of planning, coordinating, and delivering hospitality services across non-matchday events and supporting matchday events
Key Responsibilities
Event Planning & Coordination
- Ensures compliance with specifications of meetings and events orders by working closely with Meetings & Events Sales team.
- Lead, motivate, and manage hospitality staff including supervisors, servers, and casuals
- Conduct pre-event briefings and regular team meetings to share objectives and standards
- Work closely with the culinary team to align menus with guest expectations and dietary needs
- Oversee inventory control, stock rotation, and minimise waste
- Setting up SOP’s as required for the business
- Drive a culture of service excellence and attention to detail
- Manage guest feedback promptly and effectively to ensure satisfaction
- Manage budgets for non-matchday operations including staffing, stock, and equipment
- Provide financial reporting and analysis as required
- Ensure all health & safety and food hygiene standards are maintained & implement and enforce venue and Levy procedures to create a safe working environment
- Function as the primary hospitality contact for clients, vendors, and partners, building a strong, professional relationships to ensure service continuity and client satisfaction
- Lead post-event reviews to capture feedback and implement service enhancements
The Ideal Candidate:
- Strong background in conference catering and F&B service delivery for premium clientele within a stadium, hotel, or large venue
- Passionate about delivering world-class guest experiences
- Excellent communication, negotiation, and interpersonal skills
- Strong organisation, multitasking, and project management abilities
- Financially astute with knowledge of budgets, cost control, and reporting
- Must be flexible with working hours, including evenings and weekends as required.
- Up to date with trends in food, beverage, technology, and guest services
- Familiarity with health & safety compliance standards as you will be assisting with driving the Health & Safety and sustainability aspects of the venue.
More about the role:
- Hands-on operational role which includes setup and execution of service at events
- Supporting Matchday Operations where applicable to lead an area withing the venue
- Work autonomously and demonstrate initiative
About Levy Ireland
Levy Ireland are culinary innovators, finding new ways to provide world-class culinary experiences for sporting venues, concerts, events, convention centres and heritage sites across Ireland.
Whether it’s the iconic backdrop of the Aviva Stadium, the communal experience of The Convention Centre Dublin, the cheering crowds at Leopardstown Racecourse, Fairyhouse Racecourse, The Curragh or serving the great outdoors, Levy Ireland creates legendary experiences in remarkable venues.
Levy Ireland’s menu is shaped around a commitment to seasonal produce, combining the best from local Irish ingredients and food cultures, and reworking ideas using modern techniques focused on freshness, local sourcing, and compelling flavour combinations.
LinkedIn: Levy Ireland; X: @levy_ireland_; Instagram: levy_ireland
Job Reference: com/1107/41902001/52749811/SU #Levy UK