Network Analyst

What you'll be doing:

Network Analyst

Location: Birmingham based with travel to Compass offices and client sites
Salary: Competitive + On-call allowance + Benefits
Contract Type: Full-time, Permanent

Join Compass Group UK&I – a global leader driving innovation in food and support services – as a Network Analyst. In this critical role, you’ll be part of a high-performing IT team responsible for maintaining and evolving our enterprise network infrastructure, ensuring our business stays connected, secure, and future-ready.

What You’ll Do

As a Network Analyst, you’ll play a key role in designing, implementing, and supporting LAN, WAN, WLAN, and cloud-connected infrastructure. You’ll also act as a subject matter expert in critical technologies and be the technical voice in client bid and design discussions. This is a hands-on role requiring a mix of proactive support, project work, and third-line troubleshooting.

Key Responsibilities Include:

• Deliver high-level and detailed network design documentation

• Support and enhance our enterprise LAN, WAN, WLAN, and MPLS infrastructure

• Configure and manage Cisco Meraki, Fortinet firewalls, Avaya switches, Aerohive wireless, and more

• Monitor network health and performance using tools such as SolarWinds and Nagios

• Collaborate with internal teams and third-party vendors to resolve complex issues

• Ensure adherence to ITIL processes (Incident, Problem, Change, etc.)

• Maintain security compliance and configuration documentation

• Participate in on-call rota for high-priority escalations (additional allowance provided)

What We’re Looking For

Technical Expertise:
You’ll bring strong practitioner-level knowledge across a range of networking technologies:

Essential Experience:

• LAN/WAN architecture & troubleshooting

• Cisco Meraki SD-WAN, Wireless

• Fortinet firewall configuration

• Core routing protocols (TCP/IP, DHCP, DNS)

• Network switch and VLAN management

• Microsoft Windows Server and Client OS

• VPNs, SSL, and security certificate management

• Experience writing technical documentation and simplifying complex concepts

Desirable Experience:

• Public cloud networking (Azure, AWS)

• DevOps/SysOps frameworks

• Trend Micro security, SCCM, SQL Server

• Linux (SUSE, Red Hat), Zscaler

• ITIL awareness or certification

Who You Are

We’re looking for a motivated and service-focused individual who thrives in a fast-paced environment and is passionate about technology:

• A strong communicator and team player

• Analytical and solutions-driven

• Customer-first mindset

• Confident working independently and collaboratively

• Detail-oriented with a passion for delivering results

• Proactive about automation, innovation, and continuous improvement

What You’ll Get in Return

• Competitive salary and benefits

• Additional on-call allowance

• Access to cutting-edge technologies and large-scale projects

• Opportunities for professional development and certification

• A collaborative and inclusive team culture

• Flexible working arrangements

Ready to help power the digital backbone of one of the UK’s largest businesses? Apply today and be part of a team that’s transforming IT services at scale.