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Contract Cleaning Manager
Job Reference com/2611/H95901/52777655/SU
What you'll be doing:
Cleaning Contract Manager - Central London
About the Role
Compass Group has an exciting opportunity for an experienced Cleaning Contract Manager to lead the cleaning operations at a site in London. This is a key leadership role where you’ll be responsible for delivering high standards of cleanliness and service in line with client expectations and Compass Group procedures.
The ideal candidate will have strong operational and people management skills, as well as the ability to maintain high standards in a busy, customer-focused environment.
To join our team at a prestigious government building in Whitehall, candidates must meet strict security requirements.
This role involves working in a highly sensitive environment, so successful applicants will need to undergo and pass enhanced security vetting.
To be eligible for this process, you must:
- Be a British citizen
- Have been a UK resident for at least the past 10 years
- Be willing to complete all stages of the vetting procedure
These checks are essential to ensure the integrity and security of our operations. If you meet these criteria and are prepared for the vetting process, we welcome your application.
Key Responsibilities
Ensure high-quality cleaning services are delivered in accordance with the client’s service level agreement and company standards
Implement and uphold Compass policies, procedures, and health & safety regulations (including COSHH)
Lead, motivate and manage the cleaning team effectively
Oversee the cleaning labour, equipment, and resources budget
Manage third-party suppliers and contractors as required
Maintain appropriate stock levels of consumables and cleaning supplies
Handle customer feedback, including complaints and compliments, professionally and promptly
Monitor and meet key performance indicators (KPIs)
Keep the team informed and compliant with any updates to company processes and procedures
Ideal Candidate Profile
Previous experience in a similar contract or facilities management role
Strong knowledge of Health & Safety legislation, including COSHH
Excellent people management and leadership skills
Strong communication skills, both written and verbal
Good numerical skills and budget management experience
Proficient with IT systems and digital reporting tools
About Us
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!