Operations Manager

What you'll be doing:

Event Operations Managers (Junior & Senior Opportunities)

Salary: Up to £45,000 dependent on experience + overtime

Contract: Permanent, 45 hours

We’re looking for Event Operations Managers at both Junior and Senior levels to join our growing events team. These are hands‑on, client‑facing roles working closely with Sales and Events teams to plan, organise and deliver exceptional, high‑end events across a range of prestigious venues.

The Role

You’ll take ownership of the operational delivery of events, leading both front‑ and back‑of‑house teams to ensure every event runs seamlessly, meets client expectations and complies with venue and safety requirements. Senior candidates will take a lead on larger, more complex events and support the development of junior managers.

Key Responsibilities

• Plan, organise and deliver all operational aspects of events in collaboration with Sales and Events teams
• Lead FOH and BOH teams on event days, ensuring consistently high service standards
• Produce and communicate clear, accurate event notes, service plans and timings
• Manage service flow during events, including sending and receiving during dinners
• Prepare and oversee RAMS and H&S documentation
• Liaise with venues, suppliers and clients, acting as a key point of contact
• Order and manage hired equipment and beverages, supporting cost control and profitability
• Attend site visits and tastings to identify operational requirements
• Support staffing recruitment, training and onboarding
• Senior role: mentor junior managers, assist with manager allocations, and contribute to wider operational and efficiency projects

About You

• Proven experience in event or hospitality operations (level matched to role)
• Confident leading teams and managing live events under pressure
• Organised, detail‑driven and an excellent communicator
• Comfortable working directly with clients and venues
• Passionate about delivering exceptional guest experiences

Why Join Us?

• Competitive salary up to £45k DOE plus overtime
• Opportunity to work on exciting, high‑profile events
• Career development opportunities across the wider group, including major contracts

If you’re an experienced event operator looking to step up – or a seasoned manager ready for your next challenge – we’d love to hear from you.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Discounted Event tickets
• Hybrid working
• Medicash health plan
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2703/41230005/52799911/SU #Rocket

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!