Catering & Hospitality Supervisor

What you'll be doing:

We’re recruiting an experienced Catering & Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and hospitality operations for Compass Group Ireland on a full-time basis, contracted to 39 hours per week, Monday to Friday.

As a Catering & Hospitality Supervisor, you will play a key role in ensuring our kitchens, service counters, coffee dock and hospitality services run smoothly while helping to deliver truly incredible food and service experiences. In return, you’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises those who consistently go beyond the plate.

Key Responsibilities:

• Plan, organise, and prepare equipment, food, staff, and displays 
• Coordinate closely with kitchen and service teams across multiple floors to ensure timely preparation and delivery 
• Deliver food and beverages to meeting and hospitality spaces with exceptional attention to detail and presentation 
• Supervise daily catering and hospitality operations and staffing to ensure smooth service delivery 
• Ensure all hospitality and free issue areas are clean, well-stocked, and visually appealing at all times 
• Schedule, manage, and prioritise work to meet service timelines and client expectations 
• Foster strong teamwork and collaboration across departments
• Train, support, and mentor team members to maintain high standards of service and customer care, especially when introducing new standards or initiatives
• Act as a key point of contact for customers, responding to queries or concerns promptly and professionally 
• Liaise with management to monitor KPIs and service performance 
• Implement and review Health & Safety, food safety, standard operating procedures and hygiene standards to ensure full compliance 
• Represent Compass Group UK&I professionally, maintaining a positive brand image at all times
• Supervise and lead high end hospitality dinners and functions as required 

About You:

• Have previous experience in a hotel, catering, or hospitality supervisory role 
• Be passionate about great-tasting food and delivering outstanding customer service 
• Have experience leading or supervising teams in a similar environment 
• Demonstrate strong organisational and time-management skills 
• Possess excellent communication and presentation skills, with fluent English 
• Be able to manage multiple tasks and work calmly under pressure 
• Be a positive, motivated team player with strong interpersonal skills 
• Hold a Basic Food Hygiene certificate (or equivalent) 
• Show ambition and a desire to continuously develop and upskill

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please review our Privacy Notice for details on how we maintain, protect and why your personal data is collected when you apply for a job with Compass Group. We will not retain any CV's or job applications for longer than necessary.

Job Reference: com/3003/98207001/52800059/ROI #Republic of Ireland

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!